INCIDENT INVESTIGATION TRAINING COURSES
RMC Training Solutions
We offer a range of Incident Management Training courses. The menu on the right shows some basic elements that are covered in each course.
-
Some courses are truly aimed at the development of Lead Investigator skills for high impact incidents: B,C,D,E,F,G
-
We also provide courses impact for low impact investigations: B,G
-
Or aimed at embedding the incident management process within a company and creating a platform for LFI: A,E,F,G
In general, our courses are:
-
Provided in an in-company setting
-
Flexible in terms of investigation methodologies covered
-
Highly customisable to client context & cases
-
Limited to max # of participants to ensure effective learning
-
Supported by our complementary services of coaching & peer review during investigations
IM Training Course Overview
A. Incident Management for stakeholders
- Understanding the role and value of incident investigations
- Role and responsibilities within incident investigations
- Getting value and learnings out of incident investigations
B. Incident Investigation Process
- Setting up a good quality incident investigation
- Application of methodologies for low impact incidents
- Development of investigation report / follow up on outcomes
C. Incident Analysis
- How to conduct a good quality incident analysis
- Application of RCA/ Tripod methodologies for high impact incidents
- Development of investigation report / follow up on outcomes
D. Tripod Beta Practitioner - full accredited course
- Tripod Beta Practitioners
- Combination of B + C course with a focus on Tripod Beta method
- Optional assessment for formal Tripod Practitioner accreditation (STF)
E. Refresher Class
- Investigators that have had limited exposure in actual investigations and would like to keep knowledge and skills up to date
F. Master Class
- Platform for experienced Investigators that want to share learnings, experience and outcomes. Facilitate learning curve for advanced investigators.
G. Software Training
- Can be integrated as an option in all of the above courses
- Aims to get maximum value out of IncidentXP software